Refund policy

Return & Refund Policy

Thank you for shopping with us.

All products sold on our store are non-returnable and non-refundable. We do not accept returns, exchanges, or cancellations once an order has been placed and delivered.

Damaged or Wrong Items

Please inspect your order upon delivery. If you receive a damaged, defective, or wrong item, contact us within 24 hours of delivery at:

📧 smartlinee3@gmail.com
📞 +91 97143 52952

To process your complaint, please share:

  • Order number

  • Clear photos/videos of the item

  • Packaging images

After verification, we will provide a suitable resolution.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale items

  • Gift cards

  • Customized or personalized products

  • Used or damaged items after delivery

Refunds

Refunds will only be processed if:

  • The product received is damaged or defective

  • Wrong product was delivered

Approved refunds will be processed to the original payment method within 7–10 business days.

Contact Us

For any questions regarding your order, contact us at:

📧 smartlinee3@gmail.com
📞 +91 97143 52952